Shipping policy
Shipping Policy
Last updated: April 3, 2026
Order Processing
- Orders are processed within 1–3 business days
- Orders are not shipped on weekends or holidays
If we experience high order volume, shipments may be delayed.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout.
Estimated delivery times:
- Domestic: 3–7 business days
- International: 7–21 business days
Tracking
Once your order ships, you will receive a tracking number via email.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once marked as delivered. Please contact the carrier directly.
Incorrect Addresses
If you provide an incorrect shipping address:
- We are not responsible for failed delivery
- Additional shipping fees may apply
International Shipping
Customers are responsible for:
- Customs fees
- Import taxes
- Duties
Contact Us
If you have any shipping questions, contact:
getactiveessentials@gmail.com