Shipping policy

Shipping Policy

Last updated: April 3, 2026

Order Processing

  • Orders are processed within 1–3 business days
  • Orders are not shipped on weekends or holidays

If we experience high order volume, shipments may be delayed.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout.

Estimated delivery times:

  • Domestic: 3–7 business days
  • International: 7–21 business days

Tracking

Once your order ships, you will receive a tracking number via email.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once marked as delivered. Please contact the carrier directly.

Incorrect Addresses

If you provide an incorrect shipping address:

  • We are not responsible for failed delivery
  • Additional shipping fees may apply

International Shipping

Customers are responsible for:

  • Customs fees
  • Import taxes
  • Duties

Contact Us

If you have any shipping questions, contact:
getactiveessentials@gmail.com